Oct 14, 2011 Blogging
My relationship with product write-ups has gone through several stages since I started blogging. In the beginning, when I was related to most of my readers, my attitude was “Wow, you want to send me something? Sure, I’ll write about it! Yippee!”
Then, after I realized that that was completely unfulfilling and often didn’t fit on my blog, I became pickier with what I chose to write about. Bigger products came my way, but they were often only loaners. I tried that a few times, and found it problematic.
Finally, I simply adopted a blanket policy that I don’t return products. Here’s why:
Opinions can change, or get reinforced
I get comments and emails and tweets all the time on old posts asking “So, do you still like the [phone/pan/software/whatever]? Would you still recommend it?” If my answer is “I have no idea, I had to give it back after two weeks” then I’m kind-of useless.
If someone wants a review of the specs of a product, a comparison to other similar products, and impressions from someone who specializes in writing about that kind of product, she should go to Consumer Reports or cnet (two of my favorite sites, by the way). I think it makes sense for that kind of reviewer to keep something for two weeks then send it back and move on to the next product. It’s what they do.
But I try to do more with my posts and Twitter comments, because I’m not talking about ten different kinds of toasters or seven different TVs. How well did the product fit into my lifestyle? Did I keep using it or did it end up in a drawer? Do I still love it as much as I did when I first wrote about it? If I had to go back would I choose it over all the other ones I’ve tried since giving it a glowing review? This is the kind of information that someone can’t get from using a product for a short amount of time.
I need to use it like I own it
When I accept a loaner product I’m responsible for returning it in the same condition I received it in. If I borrow something from a friend I use it in a totally different way than if I bought it myself. I’m overly careful with it. I don’t let the kids touch it. I don’t see what it’s really capable of handling because I’m too worried about damaging it.
But when something is mine long-term, I use it the way I use the things I’ve paid for myself. Things get dropped and spilled on, used on road trips, shoved in purses. I get to see how they really hold up under real use.
I have to go to annoying places
When I borrow something, I have to spend my own time returning it. Even though it’s standard procedure for companies to pay for the return shipping, they usually don’t pay for pick-up. I usually have to get to a UPS or Fed-Ex store, and in Brooklyn that can be a major pain in the ass. I try to avoid those places whenever possible.
I like keeping the products for my own use
I want the products. Yes, yes, yes I do. I don’t understand why bloggers are so reluctant to admit this. I’d rather have cash, but in certain cases I’m happy to be paid in product. If it’s something I would’ve spent my own money on, then yes, I consider it payment, tax implications and all.
I work hard, and I try to write well. I’m not embarrassed to say “I earned this, and I’m keeping it.”
I don’t get as much benefit as the company does
I’m pretty loose with the term “review” – when I write about a product I tend to refer to it as a review whether it was given to me by a company or not. But if I want to be more specific about it, when a company gives me a product to try, even though the opinion is mine and the choice to write about it or not is mine, I was influenced simply by being given the product. So, there’s a really good chance that if I’m sent a product and it fits my blog and I find it interesting, I’ll be writing about it. That benefits the company.
But what if the product isn’t good, you might ask? That won’t benefit the company. Well, in my experience, companies don’t give away products that suck (which is why I’ve spent hundreds of my own dollars on crappy As Seen On TV products – they’re fun to write about, but nobody selling them wants them reviewed). So really, it’s almost like an advertisement for the company. They get a benefit.
Now, the argument can be made that my benefit is creating good content for my readers, and that is true – I work very hard when I write about products. But my readers are with me because of my work as a whole. It’s rare that one particular post changes the averages of my stats much. And when that does happen, it’s usually not about a product.
If the company is making money by people buying the product, and the PR company is getting paid to get me to promote the product, I fail to see why me promoting the product doesn’t deserve something in return from the company.
The company doesn’t get as much benefit
How many times have we seen a company carpet bomb mom blogs with a particular product? I don’t get why companies do this. I think it would be a lot more beneficial – to them and the readers – to narrow their focus to a smaller number of bloggers and create a more integrated campaign. Instead of spending their resources sending the product out and pulling it back, send it to fewer bloggers, to keep.
And instead of crossing their fingers and hoping that we’ll write about it, create a campaign. Pay the bloggers to make videos of the product, or to write a certain number of posts about it. And don’t give me that BS about not being able to pay bloggers. Too many companies have found a way to do it for that to ring true anymore.
***
I’ve only been blogging in the mom blog space for about three-and-a-half years. I’m not one of the old-timers who remembers “the good old days” before product relationships were such a big part of the blogosphere. And I’m glad, because I genuinely enjoy writing about certain types of products. And in all honesty I don’t hold it against a company if they don’t want to hand out products. But I do get agitated when I’m approached to try something out for a short period of time (or even worse, I’m not told that I need to return the product until after it’s sent to me). I feel like the company is trying to take advantage of me.
I have plenty of material without a company sending me a single thing. I have my kids, I have my house, I have all of the stuff I buy myself (and I buy a lot of stuff). I’m not necessarily trying to make an argument for companies to give products to bloggers. But I do want to them to think twice before they offer loaners. What makes sense for a magazine, or a newspaper, or an online news site, does not really work with blogs. Blogs are less static. Blogs are more involved with their readers. And the bloggers should be approach differently.
Originally posted on Behind the Screen. All opinions expressed on this website come straight from Amy unless otherwise noted. This post has a Compensation Level of 0. Please visit Amy’s Full Disclosure page for more information.
Sep 18, 2011 Social Media
A week ago I received an invitation to join a tribe on Triberr. Having never heard of Triberr before, I checked it out, and actually said out loud, “Are you kidding me?”
The idea of Triberr is this: you join a “tribe” of up to eleven people. You authorize twitter to use your Triberr account. And then, every blog post from every person in your tribe is automatically tweeted out by every single member of the tribe. Every. Single. Post.
Suddenly, I realized what had been going on in my tweetstream lately. For a little while – maybe a month? – I’d been noticing a lot more “hot” posts. You know, the ones that get retweeted a lot in a short amount of time. It’s happened to me from time to time, when I write something that resonates with a lot of people, and I get twenty or thirty retweets in a day. Lots more people than usual click over to my post because if all those other people loved it enough to retweet it, maybe they will too! It’s an incredibly gratifying feeling to know that you created something that touched people and caused them to spontaneously share it.
So, I clicked on a lot of those “hot” posts. And they were not…how do I say this? It’s not that they were bad posts, it’s just that they weren’t the kinds of posts that would inspire a bunch of people I admire to rush back to twitter and recommend them to everyone. Before I even knew what Triberr was, it was affecting my twitter experience in a negative way.
I asked people on twitter how they felt about it, and here are a few of the responses I got:
Exactly.
Reasons not to use Triberr
Not every post is worth a retweet
Even the bloggers I admire most, the ones who make me laugh and cry, the ones who have a true storytelling gift, the ones I read religiously, not even those talented writers move me to retweet every post. Far from it. Retweeting something is like giving it a stamp of approval, and I do that with care.
I know for damn sure that every post of mine isn’t worth a retweet. It’s not that some of them are sub-par, it’s just that some of them are for my core readers, the people who come to my blog each day regardless of other people’s recommendations. I don’t promote those and they’re not what I would want other people tweeting out automatically.
Nobody knows if I’m using manual mode
So Triberr does have a manual mode, where I can choose to approve each tweet before it goes out. (However, I get the feeling Triberr doesn’t want you to know about it – it’s not even on their faq page.) But my followers on twitter aren’t going to know whether or not I’m approving each tweet. My carefully chosen Triberr tweets will just get lumped in with all the spam-like Triberr tweets from other people who aren’t using manual mode.
Peer pressure makes me do things I don’t want to do
So let’s say I join a tribe, and I set my account to manual mode. And I only let Triberr retweet the tweets I really truly approve of. It will quickly become obvious to the other people in my tribe that I’m not retweeting most of their stuff. If they have their accounts set to automatic, they’re going to be especially aggravated that I’m getting way more retweets out of this than they are.
Triberr actually says, on its hard-to-find page about the manual setting, that the tribe leaders should stay on top of this: “The first responsibility is on the Chief to recognize any problems in the tribe, and speak to the members.” So now my tribe leader, who is most likely someone I know well, has to come to me and say “Hey, Amy, why aren’t you playing nice? Other tribe members say you aren’t pulling your weight” So maybe I throw in some extra Triberr tweets here and there, posts that I don’t absolutely love and wouldn’t normally retweet, but I do it just to keep the tribe happy.
I just threw my credibility out the window. I basically said to all of my followers, you can no longer trust me to recommend the absolute cream-of-the-crop posts to you. Now I’m just trying to keep my tribe from hating me and kicking me out.
So why not just block Triberr?
It’s easy enough to do on my computers with proxlet. I no longer see the Triberr tweets on my laptop. But the problem with that is, I’m sure I’m missing some great posts. Someone who has already tweeted something through Triberr is probably not going to tweet it again themselves. They know it’s been taken care of already. So if I’m not seeing any of their Triberr tweets, I’m missing out on the good ones, too.
And to be honest, even on my phone (where so far I can’t block Triberr), I’m mentally filtering out the Triberr posts. I can’t trust them, so I tend to ignore them.
The Alternative?
I don’t think the people who created Triberr are evil. I don’t think they set out to create a spam machine. They were trying to solve a problem: how to get more traffic for blog posts. And I know why so many people are using it: I’m quite sure it does increase traffic. My problem is that there are many ways I could increase my own traffic that I don’t employ because they would annoy the hell out of my followers. Just because something helps you meet a goal doesn’t mean that you are getting a net benefit – if you’re gaining pageviews but losing influence, have you really gained anything?
The alternative is to find a few people whose writing you like and form an informal pact. Promise to read and comment on each other’s posts and promote them where you see fit. I’ve been trying lately to pay more attention to promoting other people’s work, both by tweeting and stumbling, and I’m sure I’ll see a benefit as a result. Sure, doing it this way takes a little more time and effort than relying on something like Triberr, but I know that I’m doing my part to keep spammy tweets out of twitter.
Originally posted on Behind the Screen. All opinions expressed on this website come straight from Amy unless otherwise noted. This post has a Compensation Level of 0. Please visit Amy’s Full Disclosure page for more information.
Sep 15, 2011 Blogging
So I’ve had an interesting few months. I saw a couple of opportunities blow up in my face, I let a few more slip through my fingers, and I completely messed up at least one. I did not plan well for the summer, especially August, and ended up missing a couple of big deadlines.
On the other hand, lots of great opportunities have come my way recently that I’ve managed not to mess up, and I’ve been getting more and more steady, long-term work.
There’s a lot that both sides – bloggers and those who hire us – can do to make this a more mutually beneficial relationship, but all I can control is my side of it. So, here’s my pledge. Some of these I already do consistently, some of them I kinda do, some of them I really need to work on. Two or three are in there specifically because a bunch of YOU aren’t doing them, and I’m passive-aggressive like that. But they are all the foundation on which I can build a better career.
The Blogger Pledge
Raise your right hand, put your left hand on a pile of contracts, travel receipts, and rejected proposals, and repeat after me:
- I will not miss a deadline, ever again. It makes me look incredibly unprofessional, and reflects badly on all of the other bloggers who are working hard and fulfilling their commitments.
- I will not be late. If I say that I’m going to be somewhere at a certain time, I will plan ahead to make that happen. There are worse things than standing outside for fifteen minutes because I’m early.
- I will show up. If I say I will attend something, I will be there. Sure, emergencies do happen and canceling is sometimes unavoidable. But “I don’t feel like going anymore” is not an acceptable excuse for wasting a spot that could’ve gone to someone else. Which leads to…
- I will seriously consider saying no before I say yes to anything. It’s nice to be included in things, and I always worry that if I don’t attend something, it will end up being the greatest event in the history of PR. But unless I genuinely want to be involved, I will say no, and leave the spot for someone who will appreciate it more.
- I will be generous. The internet is a big place, and sharing an opportunity will not dilute that opportunity for me. In fact, helping to make other bloggers more successful and influential will help convince the people with the money to make more opportunities. However…
- I will remember that I’m not in kindergarten. I do not have to bring enough for everybody. I do not have to include everyone. I do not have to associate with people who bring me down.
- I will not waste time being jealous. Well, not more than a few seconds, anyway. Instead, I will ask myself if that other blogger is really doing something that I would want to do, or if I’m simply jealous of the attention, which is petty.
- I will read every word of everything I sign. Even if someone is literally standing behind me breathing down my neck, I will read – and understand – every word before signing.
- I will stop and think before signing a non-disclosure agreement. The more specific and lengthy the NDA, the more I’ve ended up getting screwed, and then couldn’t even talk about it and warn others. Unless I can be comfortable with what I’m signing, unless changes can be made that protect my right to express myself about my own experiences, I will not sign and will be prepared to lose the opportunity.
- I will make sure I understand the scope of my involvement in a project before saying yes, and that I have it in writing. While I pride myself on being flexible and understand that things change on the fly, it is my responsibility to make sure that if I give my time to something, I will be rewarded with at least a certain level of involvement and promotion to make it worth my while. If the other party can’t promise that, I should run the other way.
- I will not undervalue myself. I know what my time is worth, and when I work for less I end up hating myself for it.
- I will not help promote things – or bloggers – I don’t believe in. Pay or no pay, my opinion is my most valuable asset. And if I use it to promote people or things I’m not enthusiastic about, my worth gets watered down.
- I will keep my goals in mind, always. If I don’t know where I want to end up, I won’t know which path to take. Just because “everybody” is doing something doesn’t mean that it is right for me.
Originally posted on Behind the Screen. All opinions expressed on this website come straight from Amy unless otherwise noted. This post has a Compensation Level of 0. Please visit Amy’s Full Disclosure page for more information.
Aug 26, 2011 Blogging
It’s one-thirty in the morning. I have a long day ahead of me and should be asleep right now. But I just saw some tweets that have me livid.
Mom bloggers exist in a weird space. Some of us do this as a hobby and some of us do this as a business. Some do it full time and some do it part time. Some treat it with all the professionalism they can muster and some make it clear that it is in the backseat behind family obligations. And since there is no one-size-fits-all blogger mold, a lot of companies and PR firms don’t quite know what to do with us. I get that.
But one thing that we all have in common is that we don’t have enough time. There aren’t enough hours in the day for family obligations, and job obligations, and down time so that we don’t all go insane. One thing I find hard to forgive is when my time is wasted, when I go to an event and leave knowing that I should never have left my couch. I try to weed those events out, based on the invitation, or the company, or a (lack of) history with the person inviting me.
It doesn’t always work – sometimes there’s no way of knowing I shouldn’t have gone somewhere until I get there. It happens. But I try not to let it. I know I annoy some PR people by asking very specific questions about events. Instead of being annoyed they should realize that I’m trying to save us all time and trouble – if I go somewhere and don’t tweet or write about it, me being there does nobody any good. So over the years I’ve tried to get very selective with what I attend.
A really good friend of mine got screwed over a few weeks ago. She was invited to a lunch about a product that she never in a million years would write about, talk about, try, or have any interest in at all. She turned it down and forgot all about it. Later, she was contacted by a PR firm asking if she would attend a small lunch discussion – they wanted her opinion. They didn’t mention a product, so she asked for an invitation. The PR person avoided sending her an official invitation and just told her the when and where.
When she got there, she realized that it was for the very product that she had turned down already. And knowing that she had turned it down, they tricked her into going. And my big question is, how did they think that would benefit the company involved? At the very best, you’ve got a blogger who feels betrayed and thinks she had her time wasted. At worst, you’ve pissed someone off so much that they now hate the very product you’re trying to promote and say bad things about it. Plus you’ve lost the trust of that blogger for any future campaigns.
I was about to turn off my computer and call it a night when I made the mistake of checking twitter one last time (never a good idea!). And I saw some curious tweets, about an event that obviously had something very wrong with it. People had been invited to an intimate event at an Italian restaurant with the promise of a four-course meal prepared by two well-known chefs. It was presented as a great opportunity for a really special dinner, even for a great date night. But it turned out that part of the meal (I’m not sure how much) was actually from a frozen-food company. Now, anyone who knows me knows that I have no problem with frozen food. But I don’t want to leave my house to eat it. And I sure as hell don’t want to get dressed up and pay a babysitter for the privilege of eating it.
There was a lot of twitter talk of being duped, being Punk’d, etc. Some had gotten babysitters. Some had invited friends from outside of NYC. Some had invited a spouse for a date night. And while not everyone talking about this on twitter hated the experience, most did – those who went anyway. Since this event was happening over several nights, some canceled after finding out the evening’s “secret.”
I was invited to this event. I was invited by a firm I trust and have had a fantastic relationship with in the past. And their invitation made it clear that this was not their client – they had heard about this event, thought it sounded great, and wanted to let me know. I’m not even sure that they knew what the “surprise” was. But I wanted to go based on the description. Who doesn’t want to go to a special restaurant? Who doesn’t want to have celebrity chefs cook for them? Who doesn’t want to have a special night out while getting some great editorial content? Plus, I love Italian food!
But it came at a bad time. The dinners were happening over a period of a few days when I just couldn’t fit it in. I wanted to, and I shudder to think about what I would have had to do to make it happen. I would have hired a sitter. I would have spent the better part of an hour getting to the event, and the same getting back. I would have sacrificed at least four hours on a day when I just couldn’t afford it.
And if I had felt duped it would have been my fault, because I didn’t insist on knowing exactly which product was involved.
That’s the lesson here for bloggers: ultimately it is our responsibility to know what we’re getting into when we agree to attend an event. Every single event we go to is designed to get us to promote something and I don’t think it’s too much to ask to know ahead of time what that thing is. So, if a company is not being forthcoming, insist. And if they’re trying to keep secrets, don’t go. Your time is worth more than that.
Originally posted on Behind the Screen. All opinions expressed on this website come straight from Amy unless otherwise noted. This post has a Compensation Level of 0. Please visit Amy’s Full Disclosure page for more information.
Jun 27, 2011 Blogging
l-r: Suzanne Kantra, Rebecca Levey, Nancy Friedman, Amy Oztan. Picture courtesy of Heidi Leder.
Last week I got to sit on a great panel for CE Week, with fellow Blogging Angels Rebecca Levey and Nancy Friedman, moderated by Suzanne Kantra of Techlicious. The panel was about how to better work with quality mom bloggers. I’m emphasizing the quality part because it’s relatively easy to get a whole gaggle of bloggers to post a badly-written paragraph or two about a product in exchange for some swag, but getting good writers with quality sites to write about your product is a lot harder.
Our panel did not assume that every blogger blogs for money – in fact, out of the three of us up there, I’m really the only one who uses my blog as a main source of online income, through advertising, sponsored posts, and paid ambassadorships. Neither Nancy nor Rebecca have advertising on their blogs and they’ve both chosen to work with far fewer brands than I do. And we also recognize that there are lots of blogs that are more informational in nature, which collect up and post lots of press release info on a variety of subjects, for free (often making their money through traffic-based advertising). But no matter what the approach, we all want our time and effort to be valued.
In other words, we’re not saying that a post about a product written without money being exchanged is necessarily an inferior post, nor are we saying that all bloggers should be paid – there are as many different motivations for blogging as there are bloggers. But for me, in the three-plus years I’ve been in the mom blogging space, I’ve noticed that pr companies are asking for more and more while still wanting to pay bloggers in product. And for every company that comes back at me with “I’m sorry, we just can’t pay bloggers to talk about our products, it’s not done” I can give them a list of a dozen brands that are doing it that way, and doing it well.
Just today I received a pitch for a campaign for a brand that I love, involving a lot of work, over a six-month period. And while it appeared that all expenses were being covered, there was no actual payment mentioned. No profit for all of that work, just access and events and product. And while it’s probably wrong for me to assume that if they’re not offering me money then nobody’s getting paid for that campaign, I will be looking differently at people I eventually see taking part, knowing how much they’ve signed on to do. That happens all the time. I turn something down, thinking “Who the hell would do that for free?” and then I see lots of people I know participating.
So, we discussed our top tips for approaching mom bloggers, and we’ve reprinted them here for everybody who wasn’t at our panel. Reading over these I feel like a lot of them are so obvious, but I guess if they were I wouldn’t be deleting or turning down 99% of the pitches I get. A sample:
Check the blogger out before asking to work with her. Look at her tweet stream (not just the last few, but the last few days or weeks), read her entire “about” page, read any pages she’s posted about PR or advertising. If she’s cared enough to put something in her about page, it means that she expects you to know that about her before you start negotiating. If you don’t have time to do this then you should really be hiring a company that knows bloggers to find them for you.
Figure out if the site is informational or personal. (For example, my youngest is seven and my blog is a personal blog – why would you want me at your baby food event?). Otherwise, you’re wasting the blogger’s time, as well as your own.
Look beyond a blogger’s stats. If you see that a blogger has a lot of Twitter activity, or that she’s on the PTA board at her kids’ school, or that she’s very active within her IRL community — those things count, too. The whole idea of working with mom bloggers is to get a grass-roots buzz going. That means that a blogger’s entire community – both online and off – is part of her ability to get people talking.
Pick bloggers who are genuine fans of your brand and listen to them. They will be your biggest source of ideas and authentic amplification. Build on that instead of trying to get masses of links around the web with no context and no thought.
The entire list of ten – plus a bonus tip that should be obvious to everybody at this point – can be found on BloggingAngels.com.
Originally posted on Behind the Screen. All opinions expressed on this website come straight from Amy unless otherwise noted. This post has a Compensation Level of 0. Please visit Amy’s Full Disclosure page for more information.
May 23, 2011 Blogging
I’ve never been 100% sure of what being an “ambassador” for a product meant, despite having been one about a dozen times. The Blogging Angels (Rebecca, Nancy, Heidi, and yours truly) discussed this on our last podcast, Blog Ambassadors Do Not Have Diplomatic Immunity – what it seems to mean, and what it should mean.
My own feeling is that it should include compensation – ideally in cash, but if it’s in product it’s got to be a spectacular product well worth my time – and should include some kind of special access to the company, exclusive opportunities, something…at the very minimum.
Additionally, to me ambassador means someone who isn’t writing about a product or participating in a program just because they’re being paid, but because they’re genuinely enthusiastic about the product. This is not their first exposure to the product, they already use it and like it. Kind-of a combo employee/fan. A fanployee, if you will. When I get those opportunities it feels like I’ve won the lottery.
But more and more I see posts about being an ambassador for this or that product, with disclosures that the ambassador received the product for free. And that’s it. And I’m not talking about appliances or computers, I’m talking things that cost under $20. And the sum total of the ambassadorship seems to be that one post. I’m trying to figure out what differentiates these posts from reviews, except that the ambassadorship posts have zero chance of anything bad being said about the product.
Let me be clear: I have absolutely no problem with signing a contract, receiving payment (or worthwhile products) and promoting the products – call them ambassadors, spokesbloggers, whatever. But to call a one-off guaranteed good review an “ambassadorship” confuses me, because I can’t figure out what’s in it for the blogger. It’s clear what’s in it for the company, but why do bloggers say yes? Is it a hope of bigger things to come? The cachet of the word “ambassador?” Or is it just that the word has lost all meaning and is slapped on any situation where a blogger is writing about a product? A way for a pr person to try to cut through the noise of other free product offers?
Someone please enlighten me.
Originally posted on Behind the Screen. All opinions expressed on this website come straight from Amy unless otherwise noted. This post has a Compensation Level of 0. Please visit Amy’s Full Disclosure page for more information.
Feb 20, 2011 Blogging
Last month at Blissdom I attended a fantastic workshop about SEO presented by Melanie Nelson, Shelly Kramer, and Ang England. Among the many take-aways from that panel was the fact that I’m missing out on some important search engine optimization by having all of my external links open in the same window. What does that mean? If you click on this link you will leave this page and go to another page. But if you click on this link a new tab will open up in whatever browser you’re using, leaving this one open. Since I started blogging I’ve always done it the first way. I’m not sure why, other than because that’s how I like things to work when I’m clicking on links. If I want something to open in a new window, I do it myself by holding down the Ctrl key while I click.
The reasoning behind doing it the other way – opening external links in a new tab – has to do with bounce rate, which is expressed in a percentage: how many visits end after only one page. My bounce rate has always been fairly high, usually around 80%. I never paid much attention to it, mostly because whenever I’m asked for my stats I’m never asked for my bounce rate. But this was an SEO workshop: was the bounce rate directly affecting my SEO? Or is the theory that if you send someone off of your page they’ll be more likely to come back if you leave your site’s window open?
I sat down today to change the way my hyperlink form works. I’m on WordPress, and I thought it would be as easy as finding the file with the code for the form and changing which target was chosen by default, so that I wouldn’t have to remember each time to choose the “open in new window” target (I’ve done this easily for other forms on my blog). But I couldn’t find the file! After about an hour of wasted time I finally said screw it, and started looking for a plug-in; maybe somebody else had solved the new tab problem for me.
I found the right plug-in right away. I downloaded and installed it, and set things up with one check-box so that all external links on my blog would automatically be opened in a new tab. And it wouldn’t just apply to new posts, either: every single external link in every post and comment on my blog would now open in a new window. It was just that easy. I started cruising around my site to check links and make sure that it was working.
I left it that way for all of five minutes. I hated it.
I don’t like it when I click on a link and a new tab opens. Not on my site, not on other sites. There are some exceptions, usually dealing with calendars or sites that are devoted just to links, like Fark. And for the Blogging Angels posts we make sure that every single link opens in a new tab, so as not to interrupt the podcast that might be playing. But for the most part, I only want a new window to open if I choose to do it that way. Even if it would improve my SEO, why would I do that to my own readers? I don’t auto-DM on Twitter because I don’t like getting auto DMs. I don’t throw my gum on the sidewalk because I don’t like stepping in gum. This is no different. And there are plenty of things that I can do to improve SEO that don’t directly impact my readers in a negative way.
But still, the other questions remained: were people leaving my blog and not coming back because of the way I do my links, and was my bounce rate affecting how my blog comes up in google searches? I get almost half of my traffic from search engines. Could it be higher?
The first question is a hard one to answer, but I do know this from looking at my analytics: people who come straight to my blog, or from twitter, or facebook, or from another site, tend to stay for a while. They click on related posts, they check out my about page, they puzzle over my ridiculous disclosure page. It’s the people coming from search engines who are totally ruining my bounce rate: barely any of them stick around and click on other internal links. That’s not so say it’s not valuable traffic, it’s just that they stay long enough to read what they came for, and then leave (bounce rate has nothing to do with how long a visitor stays). That’s good news for my sponsored posts and reviews, since most of my search engine traffic is looking for information about products.
The second question – is my bounce rate affecting my search results – is even harder to answer, because google is so super secretive about how they get their results. So am I getting fewer visitors via google by making my site better for my regular readers? Could be. But in the end that’s a trade off that I’m more than willing to make.
Originally posted on Behind the Screen. All opinions expressed on this website come straight from Amy unless otherwise noted. This post has a Compensation Level of 0. Please visit Amy’s Full Disclosure page for more information. Amy also blogs at Filming In Brooklyn and Momtourage, and podcasts with The Blogging Angels.
Dec 9, 2010 Blogging
When my son was young, my husband traveled somewhat frequently for work. He would usually be gone several nights at a time. There was no consideration of the fact that he had a baby at home or other responsibilities. And for my female friends with Wall Street jobs, it’s the same story. It’s the nature of much of the corporate world: we need you when we need you and your issues at home are yours to figure out.
Fast forward almost ten years, and I’m the one doing most of the traveling: to conferences, press junkets, and blogging events. I love it, but there are some headaches that go along with those trips; even an evening event close to home can cost me out of pocket and throw my household into chaos.
My husband can’t arrange his work schedule around mine, so when I’m going to be out of town I have to figure out how the kids are going to get to school in the morning, home in the afternoon, and who’s going to take care of them until my husband gets home each night.
I also try to arrange my flights so that on the day I leave I can take them to school, and on the day I get home I can pick them up. It can make traveling logistics difficult. If I were in the corporate world I wouldn’t expect the people hiring me to take any of this into consideration (the fact that they should take those needs into consideration is a whole other topic). However, I’m a mom blogger. There’s been a ton of debate over the past year as to whether that label is a good or bad thing, and why female bloggers with children are all being lumped together under one title no matter what we write about.
I don’t know what the answers are to those questions. But I do know that brands and PR companies often seek out mom bloggers for certain reasons: our relationships with our readers, our understanding of certain kinds of products, our ability to translate our experiences as moms into relatable posts, our availability, and our access to tiny, non-union focus groups that work for animal crackers and hugs.
Some of the qualities and qualifications that make mom bloggers valuable to companies are the very same things that can make meetings and trips difficult. This puts me into the awkward position of having to ask brands who want to work with me for things like childcare money, or specific flights, or a car service so that I can race home to relieve a babysitter or pick someone up from an after-school activity. I’m constantly explaining why I need my car to the airport paid for (because I shouldn’t pay a penny out of pocket to write about your company) and why I can’t pop in to an event for just a little while, even though there will be free drinks and manicures (well, those “free” drinks and manicures will cost me $45 in babysitter money and nearly two hours on the subway). Whether a mom blogger is freelancing to make a living or enjoying a hobby as a blogger, we all have costs and needs associated with helping you to promote something.
So what I ask is this: treat me like a mom blogger. You wanted someone who has an “in” with other mothers. You wanted someone with a following and a reputation and the ability to write about products you’re trying to sell to other moms. You’ve come to the right place, and I’d love to work with you. But please remember the qualities that brought you to me, and understand that I have needs much different than someone else who would not have the special qualities you’re looking for.
This is not a blanket indictment of all PR people and companies, just the ones that are trying to take advantage of me. The vast majority of PR people I work with totally get it (that’s why I work with them, and invite them to my house and bake them cookies and entertain them with lewd emails). I’m talking to the rest of you, the ones who treat me like I’m being an entitled diva when I send you my rates or try to negotiate a per diem. If you don’t have it in your budget and can only work with bloggers who will work for free, fine. But you can’t have it both ways: if you want to work with me, treat me like a mom blogger, with all of my mom blogger baggage.
Originally posted on Behind the Screen, a part of SelfishMom.com. All opinions expressed on this website come straight from Amy unless otherwise noted. Please visit Amy’s Full Disclosure page for more information. Amy also blogs at Filming In Brooklyn and Momtourage, and podcasts with The Blogging Angels.
Oct 19, 2010 Blogging
I’ve started this post a bunch of times over the past couple of months. I do OK for a while, then it gets out of control and rambles on. There are so many different issues having to do with mom blogging for money, or products, or trips, or access to celebrities. Recently I’ve seen enough arguments, scandals, and condescension to fill dozens of posts.
Charging for giveaways, letting companies look at drafts before they’re published, keeping review products, getting paid to write about a product, getting sponsored for conferences, blogger junkets…any one of these topics could fill several posts. If you say something nice about a company, are you then responsible for everything the company does? Are you responsible for everything a pr company does, with every product they represent? Do you cheapen yourself by writing about certain products? Should you go within a hundred miles of writing about medical products or procedures? Is insisting on a car or other perks entitlement?
There are so many different aspects to the umbrella topic of maintaining integrity while blogging, and I could (and should and probably someday will) go into detail about all of them, because detail is helpful and I like nitty-gritty stuff. But in the end, for me, it all boils down to a few certain principals. As long as I follow these – and my gut – I’m proud of my blog and the little career I’m carving out for myself online.
There are as many different opinions about this stuff as there are bloggers, and what works for me might not work for someone else. But this is how I do things – for now, anyway. In the three years that I’ve been blogging my opinions about making money and working with brands have evolved, and continue to evolve. What I do now in certain situations would not have worked when I was a new blogger. But they’re working for me now, and I continue to figure things out as I go along.
I work with companies that I like. (I’m not talking about reviewing products, that’s different – if I’m sent something and I don’t like it or don’t want to review it, there’s no obligation for it to ever appear on my blog – I haven’t actually worked with the company.) If something feels like a bad fit for my blog, I say no thank you, even if (actually, especially if) they’re offering me money to write. And since it’s my blog, nobody else gets to tell me what a good fit is.
I don’t bluff. I don’t start out negotiating for pay and then do the job anyway for free. There are many, many things that I will write about for free. When I’m offered a fantastic writing opportunity, it doesn’t even occur to me to ask for anything, because I’m just happy to get the editorial content. But the less interested I am in a subject, the more I ask for. It’s simple supply-and-demand. I always have a huge list of fascinating topics to write about for free, so in order for me to make room and take the time to write about something else, I ask for compensation. Unfortunately, a lot of pr people take offense at this, but it’s not a reflection on the product, and I never have any hard feelings when I’m turned down (although I do often wonder how exactly they value my blog – if the brand isn’t going to get enough out of the post to pay me for it, then why do they want it on my blog in the first place?).
I’m never afraid to walk away from a deal. It’s happened about half a dozen times since I started Selfish Mom, where I thought I had a deal with a brand and then things got weird. A couple got all the way to the end before they fell apart. It sucked to do the research and writing and then not get paid for it, but the posts didn’t get published so at least the brand didn’t get anything out of it either. (Honestly I was tempted to post them anyway, just because they were good posts, but I didn’t want to set a precedent or get a reputation as a bluffer.)
Once I had to refund money for an ad because the advertiser insisted on a change I just wasn’t willing to make, and that had never been mentioned before the ad went up and payment was made. I’m pretty sure they did this on purpose, figuring that once the money was in my paypal account I wouldn’t want to give it back. They were wrong: the ad went down, and the money got returned (minus 10% for the three days the ad had been up).
I ask blunt questions. Unfortunately I’ve heard that I’m getting a reputation as spoiled. If people want to think that, they’re free to do so and I won’t bother to try to change their opinions – it probably wouldn’t be worth it for me to work with them anyway. But the fact is, it’s incredibly difficult to tell when an event is going to be worth my while and when it isn’t. I expect to waste a certain amount of time, it’s just the cost of doing business. But it’s better for everyone involved if I know what I’m getting into. It does nobody any good if I spend an hour each way on the subway and two hours standing in a pretty room drinking a Diet Coke and learning nothing about a product I couldn’t have gotten from an email. If I pay a babysitter – or actually bring my kids – and get nothing out of an event, nobody wins. I have nothing to write about, and I took a space that could have gone to somebody else who really wanted to be there.
So how do I avoid those situations? By asking questions. By finding out if I’ll have one-on-one time with a celebrity, or where the seats will be located, or if I’ll be going home with the product. What one person may call entitlement I call smart use of my time.
And that’s it. I’ll get around to writing about the specifics someday, but it all boils down to being able to stand behind what I’ve written – no more, no less. If something doesn’t feel right, it probably isn’t. If it feels like I’m being taken advantage of, I probably am. If I feel like I’ve wasted my time, I’ll look at everything else that ever comes from that brand or pr firm with suspicion. And if I’ve done things right, my writing will be good and readers will be interested whether I’ve been paid or not.
Originally posted on Behind the Screen, a part of SelfishMom.com. All opinions expressed on this website come straight from Amy unless otherwise noted. Please visit Amy’s Full Disclosure page for more information. Amy also blogs at Filming In Brooklyn and the NYC Moms Blog.
